Refund & Cancellation Policy

All wallet recharges (coin purchases) on Baatcheet are non-refundable once the coins have been credited to your account and used for call sessions. Unused coin balance may be eligible for refund under the conditions below.

A refund may be issued in the following cases:

• Payment was deducted but coins were not credited to your wallet within 24 hours.
• Duplicate payment was charged for the same transaction.
• Technical error caused an incorrect amount to be deducted.

• Coins already used for completed call sessions.
• Refund requests made after 7 days from the date of transaction.
• Change of mind after a successful recharge.
• Account suspended due to violation of Terms & Conditions.

To initiate a refund, please contact us within 7 days of the transaction with the following details:

• Registered mobile number / email
• Transaction ID or Order ID
• Amount paid and date of transaction
• Reason for refund request

Email us at: deveffica@deveffica.com

Once approved, refunds are processed within 5-7 business days to the original payment method. The exact time may vary depending on your bank or payment provider.

Baatcheet does not offer subscription plans. All purchases are one-time wallet recharges. There is no recurring billing or auto-deduction.

Deveffica Private Limited
11/547, Patel Nagar, Gali No. 2, Near BSNL Office,
Baraut, Bagpat - 250611, Uttar Pradesh
Email: deveffica@deveffica.com
Phone: +91 8630688058